National Survey Suggests Students Gain Little Help from High School Counselors in College Search

by Mark H. Sklarow, Executive Director, IECA

A new national survey released yesterday by the non-profit research organization Public Agenda, and funded by the Bill and Melinda Gates Foundation, paints a depressing picture of college advising. In their survey of young adults who graduated from college, the researchers explored how helpful the respondents’ school-based counselor was in meeting their college search, application, and financial aid advisory needs. The respondents found little to cheer.

Two-thirds of those surveyed rated their counselor “poor or fair” at “helping you decide what school was right for you,” with 62% indicating a similar rating in the area of financial aid advice. Over 50% gave “poor or fair” evaluations to their counselors for “explaining and helping you with the application process,” while nearly half said that they were made to feel like little more than a “face in the crowd.”

The researchers were quick to note the conditions under which counselors typically work, including excessive caseloads often double or triple the national recommended number of students. In many school districts, college counseling is one aspect of a counselor’s duties that may include academic advising, crisis intervention, and lunchroom duty.

Little in the report came as a surprise, and one might suspect that as executive director of the professional association representing educational consultants working in private practice, we would greet the findings with some degree of pleasure. In fact, I am deeply disturbed by the findings and place the blame where it belongs: NOT on the backs of hard-working, overwhelmed school counselors, but squarely at the feet of school boards who have refused to recognize the importance of good, well-trained counseling staff.

So let me be clear in terms of the solution:

(1) What I believe is simple: every student deserves great college and career advising, not just those in private school or wealthy suburban districts—or those who can afford the services of an educational consultant. Every child.

(2) Counselor caseloads should not exceed the recommended maximum of 250, as set by the American School Counselors Association.

(3) Every counselor doing college placements should take coursework specific to college counseling—few actually have—like online classes offered through UCLA, UC Berkeley and UC Irvine.

(4) A member of the counseling team should be specifically trained to advise students with learning differences on their school search and application process, as well as offer advice on the transition to college.

(5) Schools should find the resources to ensure opportunities for professional development. Counselors must know the latest trends and changes to admission policies, financial aid, and more.

(6) School districts must release counselors to visit campuses regularly, to better understand the social, academic, and community aspects of the college and be better able to advise students and families.

These six recommendations would go a long way to improving counseling by supporting the training and professional development of college counselors and recognizing the limits to effective advice when one is over-worked and under-supported.

Because the educational consulting community supports great counseling for every child, we hope that these changes—which Independent Educational Consultant Association members already benefit from—are extended to school counselors, and we stand with our professional colleagues as they seek the resources they need to more effectively serve students in finding great college matches.

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